Before fulfilment begins
If a booking is cancelled before vendor preparation starts, before a temple slot is locked, and before operational resources have been committed, a refund or reschedule may be possible. The exact outcome depends on the package terms shown during checkout and any non-refundable conditions disclosed at the time of booking.
During preparation or active operations
Once food preparation, logistics planning, fulfilment coordination, vendor allocation, or temple-side execution has begun, cancellation may result in a reduced refund or no refund at all. At that point, the platform may already have incurred operational and partner costs that cannot be recovered.
After fulfilment
Once the seva or bhandara has been completed, a standard refund is generally not available. If you believe there has been a material service issue, you can still contact support with the booking reference and any relevant context for review.
Rescheduling requests
Rescheduling is reviewed based on temple availability, vendor timelines, event proximity, and the practical ability to shift the fulfilment window without causing disruption. Approval is not automatic and may depend on operational feasibility.
Support
For cancellation or refund help, email devbhojan.com@gmail.com or call 8076556980. Please share your booking reference and the reason for the request so the team can review it quickly.